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Warranty And Return Policies

Warranty policy

We're absolutely sure you'll love our products, however, if you are not satisfied with your new product we'd also like you to know that you are fully protected by our warranty policy.

In case you're not satisfied with our product, you may return it for a refund or an exchange within 30 days of the purchase. After that period, our warranty policy kicks in and a defective product will be replaced with an equivalent product for the following periods of time:

  • Compatible Lamps – 90 days.
  • Original Lamps – 150 days.
  • Laptop Batteries – 12 Months
  • Printer Toners – 12 Months.
  • Refrigirator Water Filters - 180 days. 

  • Warranty is valid from day of invoice.
  • Refunds are only applicable during the first 30 days of invoice. After 30 days, one to one exchanges will be processed based on stock availability.

Not covered by our warranty policy:

  1. Damages caused by the carrier - In such cases, please claim the damage from the shipping courier.
  2. Manmade damages, caused by dropping the item, opening its case, improper installation, etc.
  3. Bulbs that have been dissassembled from their housing.

Return Policy

We take pride in our easy return process.

  1. Please kindly contact us in order to receive a RMA number (Return merchandise authorization). This number will enable you to schedule a pick up or drop the item at the nearest post office for a return.
  2. All products should be returned in their original packaging. We will not accept a return with any damage to or defacing of the original packaging.

Please note:

  • A 10% restocking fee will be deducted from the final refund in cases of customer cancellations after the product has been shipped.
  • For all orders, the original shipping fees are non-refundable
  • We reserve the right to deduct a RMA fee from the final refund amount on orders that are unclaimed or refused at point of delivery.

For any other concern, please contact us.